Questions
Frequently asked questions
For cafés
How much does it cost?
How much does it cost?
Is the first month free?
Is the first month free?
What’s on my café website?
What’s on my café website?
Does it work on Android?
Does it work on Android?
How do customers join?
How do customers join?
Do I need to buy any extra tools?
Do I need to buy any extra tools?
Will it slow down my queue?
Will it slow down my queue?
Does it touch my POS?
Does it touch my POS?
Can someone stamp themselves?
Can someone stamp themselves?
What happens to my customers’ data?
What happens to my customers’ data?
For coffee lovers
What is BetterBrews?
What is BetterBrews?
Is BetterBrews free?
Is BetterBrews free?
What devices are supported?
What devices are supported?
Using the app
How do I log a coffee?
How do I log a coffee?
How does the roaster database work?
How does the roaster database work?
Can I see what other people are drinking?
Can I see what other people are drinking?
How do I find coffees to try next?
How do I find coffees to try next?
Account & data
Do I need an account to use BetterBrews?
Do I need an account to use BetterBrews?
How is my data stored?
How is my data stored?
Can I delete my data?
Can I delete my data?
Troubleshooting
The app isn't loading my journal. What should I do?
The app isn't loading my journal. What should I do?
A roaster or coffee I know isn't in the database. Can I add it?
A roaster or coffee I know isn't in the database. Can I add it?